1. OUR COMMITMENT TO SECURITY
1.1 At Miar Jewels Private Limited, we recognize that trust is built not only through our jewellery but also through how we protect your information.
1.2 We are committed to maintaining high standards of cyber security, data protection, and system integrity to ensure that your experience on www.minous.in remains safe and reliable.
2. HOW WE PROTECT YOUR DATA
2.1 We implement appropriate technical and organizational measures, including:
i. Secure servers and encrypted communication (HTTPS)
ii. Controlled access to sensitive information
iii. Regular monitoring of systems for vulnerabilities
iv. Firewall and anti-malware protections
2.2 These measures are designed to safeguard your personal and transactional information from unauthorized access or misuse.
3. SAFE PAYMENTS
3.1 All payments on the Platform are processed through trusted and secure third-party payment gateways.
3.2 We do not store complete card or banking details on our servers.
3.3 This ensures that your financial information remains protected at all times.
4. FRAUD PREVENTION & MONITORING
To protect our customers and business, we actively monitor transactions for suspicious activity.
4.1 We may:
i. Verify certain transactions before processing.
ii. Request additional information for high-value orders.
iii. Cancel or hold orders that appear fraudulent.
5. USER RESPONSIBILITY
5.1 We encourage you to take simple precautions:
i. Keep account credentials confidential.
ii. Do not share OTPs or passwords with anyone.
iii. Ensure that contact details are accurate.
iv. Report any suspicious activity immediately.
5.2 The Company shall not be responsible for unauthorized access resulting from user negligence.
6. COMMUNICATION SECURITY
6.1 We may communicate with you via:
i. SMS
ii. Email
iii. WhatsApp
6.2 Please note We will never ask for passwords, OTPs, or sensitive payment details through these channels
6.3 Any such request should be treated as fraudulent.
7. INCIDENT RESPONSE
7.1 In the unlikely event of a security incident:
i. We will take immediate steps to contain and assess the issue.
ii. Affected users may be notified as required.
iii. Corrective actions will be implemented promptly.
8. THIRD-PARTY SECURITY
8.1 While we work only with trusted service providers (such as payment gateways and logistics partners), their systems operate independently.
8.2 We are not responsible for breaches occurring due to vulnerabilities in third-party systems beyond our control.
9. DATA STORAGE & RETENTION
9.1 Data is stored securely only for as long as necessary.
9.2 Retention is aligned with business and legal requirements.
9.3 Unnecessary data is periodically deleted or anonymized.
10. LIMITATION OF LIABILITY
10.1 While we take all reasonable precautions:
i. No system can be completely secure
10.2 The Company shall not be liable for:
i. Cyber-attacks beyond reasonable control
ii. Unauthorized access due to external factors
iii. Loss arising from user-side security lapses
10.3 Liability, if any, shall be limited in accordance with our Terms & Conditions.
11. POLICY UPDATES
11.1 We may update this Policy periodically to reflect changes in technology, legal requirements, or business practices.
11.2 Updated versions will be published on the Platform.
12. REPORT SECURITY CONCERNS
12.1 If you notice any suspicious activity or potential vulnerability, please contact us immediately:
i. Email: support@minousjewellery.com
ii. Phone: 9913925925
13. A NOTE FROM US
13.1 Security is not just a system—it’s a responsibility.
13.2 We continuously strive to ensure that your journey with Minous remains safe, secure, and trustworthy at every step.
